Warranty

* Free 2nd Day or Ground Shipping for all purifiers.
* Free Ground Shipping for orders over $39.00
(*Note, if you decide to return items that were shipped free, causing your order to fall below $39, the cost of shipping will be deducted from the amount credited.) *Except Hawaii & Alaska

If within five (5) years for the HealthPro ® Series and one (1) year for all Products with the exception of filters from the date of the original purchase by the end-user from the Authorized Dealer, the Product or any part thereof (with the exception of filters) is proved to be defective by reason only of faulty workmanship or materials, IQAir ® North America, Inc. will at their option repair or replace the part or product free of charge for labor and materials.

Obvious defects must be communicated to the Medwing.com, Inc. within 10 days from the purchase date.

This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair, to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with IQAir ® 's operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit.

IQAir ® North America, Inc. will not be liable under this warranty for any fault or damage arising from defective workmanship, if the Product has been serviced, repaired or modified by any person other than IQAir ® North America, Inc. or the manufacturer's serial label has been removed or tampered with.

All products returned for service or repair must be accompanied with a RA (Returned Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process, for any shipment to IQAir ® North America, Inc. not accompanied with a RA number will not be accepted or immediately sent back to the shipper. Therefore, please call IQAir ® Solution Center to receive a RA number prior to shipment.