Site Policies-Returns

TWO-MONTH (give or take) UNCONDITIONAL RETURNS

You may return any item within two months of delivery (we’re flexible) for a full product-price refund. That’s it! What else would you expect from a Full-Service Retailer?

Not enough? How about a LIFETIME RETURN POLICY?...You may return any item for a full product-price refund as long as the item is in new, unopened condition, with original packaging and accessories.

Contact us Online or toll-free at 866-925-1144

We will provide you with an RMA Number (Return Merchandise Authorization).

After two months

If your product is defective and within warranty, please contact the manufacturer, IQAir at 877-715-4247.

Shipping Charges

If your return is a result of our error, we’ll provide free return shipping and send you a replacement at our cost. For all other orders that qualified for free shipping – if the returned item causes your original order to fall below $59, we will subtract the original shipping cost from the amount to be credited.

Returns