Post-Purchase
PurifierPro.com is committed to your satisfaction.
If you are unhappy with your order for any reason, please let us know.
If you are unhappy with your order for any reason, please let us know.
1-866-925-1144
If you are having trouble with your new product purchased from PurifierPro.com within the first 30 days of purchase, please call Customer Service at 866-925-1144 immediately to report your defective product.
If you are having trouble with your product outside of the first 30 days of purchase, please contact the manufacturer, at 877-715-4247
If you received your order and are missing items or have received the wrong order, please contact us immediately using the Contact Form below.
If your package was damaged during shipping, please keep all packaging materials and contact us immediately using the Contact Form below.
If within 30 days a product does not meet your expectations, we apologize in advance and ask you to contact Customer Service at 866-925-1144 or complete the Contact Form below for a Return Merchandise Authorization (RMA). Products must be in the original packaging including accessories, manuals, documentation and registration. Please ship your return using insured and "Signature Required" delivery method – PurifierPro.com cannot be responsible for lost or damaged packages.
*For orders that were shipped free, if the returned items cause your original order to fall below $59, we will subtract the original shipping costs from the amount to be credited.PurifierPro.com sent you an invoice with your order. If you need an invoice copy, just complete the form below.
If you are still having trouble using our store, please let us know.
We respond to requests in the order they are received, and will contact you within 24 hours.
Be sure to include your order number if you are having trouble with the specific purchase.
